Email Login
After you login to 49er Express, click the Email icon in the upper right hand corner and login with your NinerNET account to view your University email.
Do not log off email unless you are also ready to end your 49er Express session. Clicking the Log Off button in email ends your 49er Express session.
Get direct access to University email at https://unccmail.uncc.edu.
Your University email account is an official electronic communications method used by the University. Get more information about the University's Student Account Retention Policy and read the University Policy #20 on electronic communications.
Email Storage
Students are provided 500MB of storage space for email messages. You can receive files up to the amount of space you have available in your mailbox.
The following items contribute to your mailbox quota:
- Inbox
- Sent
- Drafts
- Deleted Items
- Contacts
- Junk Email
- Calendar Entries
- Other Subfolders
Avoid reaching your email storage quota by regularly deleting messages and saving attachments to your hard drive or an alternate storage device such as a CD or jump drive.
- When you reach 80% of your quota, you will get a warning message in your Inbox.
- When you reach 100%, you will be able to receive mail but will be unable to send mail until you delete unnecessary messages and empty your Deleted Items folder to free up space.
Email Etiquette
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| Delete messages from your InBox and/or your Deleted, Drafts and Sent folders regularly. |
Don't forward virus hoaxes or chain letters. |
| Limit the use of personal and confidential information via email. |
Don't send or reply to SPAM. |
| Save large email attachments to your hard drive or on CD. |
Don't send email containing libelous, defamatory, offensive, racist or obscene remarks or participate in unlawful communications such as threats of violence, obscenity, child pornography or harassment. |
Check your @uncc.edu email account often. It's an official means of communication from the University.
What About SPAM?
UNC Charlotte uses one of the highest rated SPAM filtering systems available and our SPAM filters are adjusted almost daily - sometimes more often.
SPAMmers are constantly evolving their message formats in order to fool SPAM filters. Their goal is to develop a format that looks so much like legitimate email that the probability of delivery to the recipient is close to 100%. Because of these ever evolving formats, Information & Technology Services is faced with the constant dilemma of blocking as much SPAM as possible without blocking legitimate email.
Delete SPAM messages when you receive them. You can also set the Junk E-mail filter in Outlook Web Access to drop the messages upon receipt or automatically file them in a junk folder in case you need to review them at a later time.
Email & Viruses
Viruses are frequently spread in executable files attached to email messages. Norton AntiVirus is offered for download from Student Computing or check out a copy from the Collections Desk on the 2nd floor of
Atkins Library. Be sure to bring your Student ID.
The University prevents the spread of malware within the University network by blocking all incoming email with executable file attachments, including compressed executable attachments. Occasionally additional file formats are blocked if there is a particular outbreak infecting computers. There are no such restrictions for outgoing email messages.
ID Theft & Phishing
Thieves send thousands of email messages every day posing as legitimate, often well-known companies such as banks, e-retailers, and credit card companies in an attempt to get the recipients to reveal personal information. This information can then be used to steal consumers' personal identity data and financial account credentials.
Legitimate businesses do not send email messages asking you to reveal bank or credit card account information and passwords. It is best to delete these messages. If in doubt check with the business but do not use any of the Internet links or telephone numbers provided in the suspicious message.
Get Help
Get help with email questions by checking the email FAQs.
Students get technical assistance from the
Student Computing Help Center. Visit the Help Center in Barnard, call 704-687-6400 or submit your problem to the HelpDesk Online and a Technical Assistant will help.
Check the ITS Message Center for system alerts and the scheduled outages for additional information.
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