If you are experiencing problems accessing online services, please check the ITS Message Center for alerts and outages that may affect access. Check the lab updates to find out how outages may affect the lab schedules.		Student Computing UNC Charlotte www
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How to Get Help

Visit the Student Computing Help Center in Barnard or call 704-687-6400. You can also submit your question to the HelpDesk Online and track the status.

Located in Barnard 109, the Student Computing Help Center is staffed by Technical Assistants who can help with 49er Express and Novell account login, printing and answer technical questions about using computer lab software. TAs are available to assist students with technical problems in the open computer labs in Friday and Fretwell and in the Help Center in Barnard.

Are you looking for a job on campus? Check out the TA FAQs and if you're interested in becoming a Technical Assistant, check the Student Computing web page often for hiring updates.

Direct Access

49er Express provides simple and convenient access to University services, however there are times when the system may be unavailable due to scheduled updates or unexpected outages.

The following services have "Direct Access" links, so if they are not impacted by an outage, you can login to these services outside of 49er Express.

• Banner Self Service: https://selfservice.uncc.edu
  Click Enter Secure Area and login with your UNC Charlotte ID and PIN



• OWA Email: https://unccmail.uncc.edu
  Login with your NinerNET account



• Blackboard Vista: https://ncvista.blackboard.com/webct/entryPageIns.dowebct
  Select UNC Charlotte and login with your NinerNET account

Residence halls and apartment villages receive Internet access via Road Runner High-Speed Online. Contact UNC Charlotte Road Runner for questions and assistance or get more information in the Road Runner FAQs.

Road Runner describes both the mininum and recommended system requirements for Windows and Macintosh computers connecting to the Internet.

Assistive Technology

Student Computing works with the Office of Disability Services to provide assistive technology that can make technology more accessible for students. Equipment and software is available to assist students with vision or hearing impairments, motor or orthopedic impairments or learning disabilities.

Web Tools

UNC Charlotte Sites

External Sites